Salesforce Integration is the process of providing smooth user experience to both, the company and the consumer by merging or complying all the other platforms that a business operates on, through a well-defined process to conserve and maintain all the business’s data
Salesforce Integration, once finished, can offer many benefits with an assurance of improved customer service and increased productivity of your staff
ERP integration brings both the sales and resources data together and provides the sales reps the facility of having the resources data in the CRM and the sales data enables the manufacturing department to determine if stocks need to be updated.
Marketing Automation results in better collaboration between the sales and marketing teams and reestablishment of leads that have been discarded as cold and hence, better audience outreach.
CTI or Computer Telephony Integration allows the sales agent to enjoy one-click calls, call recording, routing of incoming calls, logging of calls, call transfer etc.
The companies use platforms like Office 365 to store and handle their documents. Introducing a CRM into a business may result in data duplication and wastage of productive hours of the personnel trying to differentiate between the said data. Hence, Collaboration System eliminates these possibilities and ensures hassle-free operations and data management.
ITSM Integration brings the tech and service department together as both perform similar tasks of solving issues of products or services. And by bringing the tools of both the systems that these departments use, we offer improved user experience.
Email and Calendar Integration brings together platforms like Outlook, Gmail and integrating these platforms with personal planning platforms eliminates the waste of time on data logging and also saves the hassle of switching between platforms.
Accounting Integration is an effective way of sharing of invoices from the financial department to the sales department, and hence helping them create better forecasts and predictions as they are able to receive financial information within Salesforce.
Integrating social media platforms like Facebook, Twitter and Instagram helps a business deliver personalized experience to the audience and influence them and it helps them to keep up with new trends and increase visibility.
Ecommerce Integration, as suggested by name, integrates Salesforce with ecommerce platforms like Shopify, WooCommerce etc. so that you can run super-personalized campaigns and keep record of invoices, order information etc.
Salesforce integration Services enable driving data out of multiple sources if your business operates on multiple platforms. There is no need to juggle between them as Salesforce solutions provide you with this benefit.
Salesforce helps in increasing the revenue of a business as relevant leads are driven toward the business and provide an opportunity to convert and retain the customers, hence, increased sales meaning increased revenue.
Integrating all of your business platforms into a single CRM for interacting with the customers provides a modernizing polish to your business and gives it a upper hand in the market.
Since you have the accurate data and the whole formity of the data that is needed, it will lead in effective decision making regarding the well-being of the business and its functionality.